Reliance Retail Limited, having its registered address at 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai - 400 002, Maharashtra, India ("Reliance", "we", "us" or "our") is managing and operating the mobile application/website www.reliancejewels.com (collectively referred to as the "Reliance Jewels Platform") through which it inter alia facilitates the sale of gold, diamond, silver, idol, jewellery, gold and silver coins, and other products ("Products") to the users of the Reliance Jewels Platform ("User" or "Users" or "you" or "your").
We aim to provide the best customer experience to our Users beginning from placing an order to initiating a return. While transacting on the Reliance Jewels Platform, you can expect a hassle-free experience in returning the Product that you have ordered and can rely on us as your preferred shopping destination.
This cancellation, return and refund policy ("Policy"), together with the Terms sets out our procedures and policies in accepting Product cancellation, return and refund thereof.
Any queries or concerns relating to the return, refund and cancellation may be directed by you to our customer support team who can be contacted at:
Contact Details:
E-Mail- customerservice@ril.com
Telephone: 1800 891 0001, 1800 102 7382
©2023 Reliance Jewels. All Rights Reserved.