Welcome to Reliance Jewels Platform!
The terms and conditions as set out herein ("Terms") constitute an agreement between Reliance Retail Limited ("Reliance", "we", "us" or "our"), which operates the Reliance Jewels Platform (defined below) and a natural or legal person who accesses and/or uses Reliance Jewels Platform in any manner ("you" or "your") or uses any current or future service or functionality or offer made available on Reliance Jewels Platform ("Service(s)"), as updated from time to time.
By using the Reliance Jewels Platform, you expressly agree to be bound by the Terms. If you do not agree with any of the Terms, please do not use the Reliance Jewels Platform. If you have any questions about the terms, please contact at customerservice@ril.com. Please note that your access to the Services, other platforms or utilisation of Products (defined below), offers or promotions in relation to the Products as may be provided by Reliance or its affiliates, may be governed by other terms and conditions, policies or guidelines ("Additional Terms") along with these Terms. If these Terms are inconsistent with any Additional Terms, the Additional Terms will control to the extent of such inconsistency with respect to the applicable Service or utilisation of the Product. These Terms govern your use of the Reliance Jewels Platform and transaction or dealings thereon.
For the purposes of these Terms: (a) "Reliance Jewels Platform" means the www.reliancejewels.com , which include its corresponding mobile application/wallet/ website/tablet/desktop or any other digital mode and/or operating system as provided by Reliance, on which you may avail the Services and includes applications controlled and managed by Reliance which interact with one or more such mobile applications/ wallets/ websites/ tablets and digital modes as provided by Reliance; (b) "Products" shall mean the variety of products offered for sale to you on the Reliance Jewels Platform; and (c) Reliance and you are hereinafter individually referred to as "Party" and collectively as "Parties".
These Terms are divided into 2 (two) parts. Please carefully read all the parts to understand the conditions applicable in case of usage of the Reliance Jewels Platform and for purchase of Products thereof.
All the trade names associated with Reliance and all Products and logos denoted with TM are trademarks or registered trademarks of Reliance or its affiliates. Reliance trademarks may not be used in connection with any product or service that is not a Reliance product or service.
You agree to indemnify, defend and hold harmless Reliance, its affiliates, officers, directors, employees, consultants, licensors, agents, and representatives from and against any and all third- party claims, losses, liabilities, damages, and/or costs (including reasonable attorney fees and costs) arising from your access to or use of Reliance Jewels Platform or the Services, violation of these Terms of Use, or infringement of any intellectual property or other rights of Reliance or any third-party. Reliance will notify you promptly of any such claim, loss, liability, or demand, and in addition to the foregoing, you agree to provide Reliance with reasonable assistance, at their expense, in defending any such claim, loss, liability, damage, or cost.
Applicable Law and Jurisdiction: These Terms of Use are governed by and to be interpreted in accordance with laws of India, without regard to the choice or conflicts of law provisions of any jurisdiction. You agree, in the event of any dispute arising in relation to these Terms of Use or any dispute arising in relation to the Reliance Jewels Platform whether in contract or tort or otherwise, to submit to the jurisdiction of the courts located at Mumbai, India for the resolution of all such disputes.
In accordance with the applicable law, any grievances which you may have with respect to the information shared by you with Reliance hereunder and its treatment or any grievance related to Services being availed hereunder, may be directed by you to the grievance officer of Reliance at the below mentioned coordinates:
Name: Leena Selvam
Email Address:Grievanceofficer.jewels@ril.com
Postal Address: Reliance Retail Ltd. Jewellery Business , Reliance Corporate Park, Navi Mumbai, 5, TTC Industrial Area, Thane Belapur Road, Ghansoli -400701.
Registered Office: Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai-400 002.
Designation: Grievance Officer
Reliance will not be held responsible for any delay or failure to comply with its obligations if the delay or failure arises from any cause which is beyond Reliance's reasonable control.
No provision in these Terms of Use will be deemed waived and no breach excused, unless such waiver or consent is in writing and signed by Reliance. Any consent by Reliance to, or waiver of your breach, whether expressed or implied, will not constitute consent to, waiver of, or excuse for any other different or subsequent breach.
If any provision of these Terms of Use is held by a court of competent jurisdiction to be unenforceable under applicable law, then such provision will be excluded from these Terms of Use and the remainder of these Terms of Use will be interpreted as if such provision were so excluded and will be enforceable in accordance with its terms; provided however that, in such event, these Terms of Use will be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.
These Terms of Use are subject to amendments and modifications and may be updated from time to time, without any advance notice. You are requested to regularly review the Terms of Use as available on Reliance Jewels Platform. You relationship with the Reliance Jewels Platform will be governed by the most current version of these Terms of Use, as published on Reliance Jewels Platform.
In addition to these Terms of Use, you will also ensure that you are in compliance with the terms and conditions of the third parties, such as bank offers terms and conditions, brand promotional offers, whose links, if any, are contained/embedded in the Services. You agree that Reliance will not be liable for any transaction between itself and any such third parties.
These Terms of Use supersede all previous oral and written terms and conditions (if any) communicated to you by Reliance, for the use of Reliance Jewels Platform, and the rights and liabilities with respect to any Services to be provided by Reliance shall be limited to the scope of these Terms of Use.
By signing the agreement you allow Reliance Jewels to send communication over any communication platforms namely SMS, Voice, RCS, WhatsApp and it's likes
Name: Leena Selvam
Designation: Nodal Officer
Email Id: nodalofficer.jewels@ril.com